Textbook Buyback:  HEC BuyBack Window

December 7-10, 8:30a to 6p

December 11, 8:30a to 5p

UCG's buyback takes place in room 137 in at the University Center

December 7-10, 10a to 6p

December 11, 10a to 3p

 

Bookstore Return Procedures
 

CASH REGISTER RECEIPT REQUIRED FOR ALL

REFUNDS & EXCHANGES

TEXTBOOKS:

1)      You must have a cash register receipt dated no earlier than 3 weeks before class start date.

2)      Textbooks may be returned for a full refund or exchange during the first 5 days of the fall and spring semesters.  To receive a full refund, the following conditions will apply (no exceptions):

a.       New textbooks must be in perfect condition:  No bent corners, no writing, no stains, no pencil markings, no bookbag scuffings, no broken spines.  Please check your textbooks when purchasing them. 

b.      Items that are shrink-wrapped are non-returnable if they are opened.  Sorry!  Don’t unwrap the book until you make sure that you are going to need it.  Go to class before you open it!

c.       Used books are returnable with a cash register receipt.

d.      Bookstore staff/management is the sole judge in determining whether a book is in new or used condition.

3)      Refunds will be given back in the same form of payment, i.e., if you pay with a credit card, you will receive a credit card refund, use a book voucher and you will get a credit on your account.

4)      If you purchase a book for a class and you do not use the book, this does not warrant a refund after the time for refunds has expired.  Make sure, during the first days of class, that you have the correct books and that the books you have will be used. 

5)      If you drop a class:  you have 5 days after the refund period has ended to return your book.  You must have a cash register receipt and a drop slip to receive a full refund.

 Other Merchandise:

 

1)      Clothing/school supplies/gift items may be exchanged/refunded 15 days from date of receipt.   A register receipt must accompany the return/exchange. 

2)      Software, printer supplies, all electronics, cd’s, and video games are “ALL SALES FINAL”.  Please make your selections carefully.

 

ABSOLUTELY NO REFUNDS/EXCHANGES will be allowed after the full refund and drop/add period.